Lifecycle flows
Welcome, cart, post-purchase and win-back series.
Email and automation
The right message on the right day
Welcome, abandoned cart, repeat purchase: we build each moment of the customer journey once, then improve it every month.
What we do
Flows that run on their own, more than campaigns that need sending.
B2B lead nurturing
Sequences that bring a form fill to sales-readiness.
CRM setup
Fields, stages, scoring and alerts for the sales team.
Segmentation
Dynamic lists by behaviour, value and interest.
SMS and WhatsApp
Permission-based short message flows with controlled timing.
Deliverability
SPF, DKIM, DMARC and sender reputation monitoring.
How we work
Audit
Existing lists, domain settings and flows reviewed.
Map
Customer journey and triggers drawn on one diagram.
Build
Templates, flows and CRM integration go live.
Improve
Monthly tests of subject lines, timing and content.
What you get
- Customer journey map
- Email template system
- Live automation flows
- CRM configuration
- Deliverability settings
Tools
HubSpot, Klaviyo, ActiveCampaign, Mailchimp, Twilio
Work in this practice
From form fill to sales callB2B software2025
Seven clinics, one boardHealthcare2026