A panel instead of tickets
A new customer panel where merchants follow their own payments.
- Client
- Ödeme altyapısı girişimi
- Sector
- Fintech
- Year
- 2025
- Services
- Web and software, Data and CRO
The problem
Most support tickets asked “where is my payment”; the old panel was slow and unusable on mobile.
What we did
We rebuilt the panel in Next.js, added a live payment timeline and exports, and instrumented usage events.
The result
Most payment-status tickets disappeared, and the panel opens in under a second on mobile too.
−%38
support tickets
0,9 sn
panel load